Technical data sheets

Privacy Policy


We are aware that the protection of your privacy is an important concern to you while visiting our website. We take the protection of your personal data very seriously. Therefore, we want you to you know when we save which data and how we use it. With this data protection declaration, we would like to inform you about our data protection measures.


Lack- und Kunststoff-Chemie GmbH

Sofienstraße 36 
76676 Graben-Neudorf, Germany

Phone +49 7255 99 0 
Fax +49 7255 99 199 

Managing Directors: Dr. Frank Bayer, Dr. Hugo Brussaard

Our Data Protection Officer can be reached at the above postal address, attn. "Der Datenschutzbeauftragte", or by e-mail at


You have the following rights towards us in relation to personal data concerning you:

  • Right of access
  • Right of rectification or erasure
  • Right of restriction of processing
  • Right of objection to processing
  • Right of data portability

You also have the right to submit complaints to a data protection supervisory authority about our processing of your personal data.

In the German state of Baden-Württemberg, this role is filled by the "Landesbeauftragter für Datenschutz und Informationsfreiheit BW" (i.e. the Baden-Württemberg Commissioner for Data Protection and Freedom of Information), Lautenschlagerstraße 20, 70173 Stuttgart, Germany, resp. Postfach 10 29 32, 70025 Stuttgart, Germany, Phone: +49 711 615541-0, Fax: +49 711 615541-15, e-mail:

If you wish to exercise your data subject rights, simply send an e-mail to

Proof of identification may be required here.


1. When visting our website

a. When accessing our website on a terminal device, the browser you are using will automatically send information to our website's server. This information will be temporarily stored in a so-called log file. Without your intervention, the following information will be captured and stored until it is automatically deleted, usually after one week:

  • IP address
  • Date and time of access
  • Time zone difference from Greenwich Mean Time (GMT)
  • Content of the query (specific page)
  • Access status / HTTP status code
  • Data volume transferred in each case
  • Website from which the request originates
  • Browser
  • Operating system and its interface
  • Language and version of the browser software

b. We process the specified data for the following purposes:

  • To ensure a smooth connection buildup of the website
  • To ensure the convenient use of our website
  • To evaluate system safety and stability
  • To clarify any abusive page accesses (DoS/DDoS attacks or similar) if any
  • For further administrative purposes

c. The legal basis for this data processing is art. 6 para. 1 p. 1 lit. f DS-GVO (i.e. General Data Protection Regulation, GDPR). Our legitimate interest arises from the aforementioned purposes for collecting your data. In general, we do not use the data collected for the purpose of drawing conclusions about you as a person. However, we reserve the right to do so, at most, should it be necessary to clarify abusive website accesses.

2. When contacting us / ordering documents

a. If you have questions of any kind, including ordering documents, we offer you the possibility of contacting us via phone or e-mail. In addition, you may also use a contact form provided on our website. When using this form, a valid e-mail address is required, your name, as well as the indication of your company. Thus, we know who the request is from and will be able to answer it.

b. Further information like address data, phone number, and the message itself goes beyond what is actually required. With this data provided by you, an encrypted e-mail is generated directly – without intermediate storage – to, which you transmit to us by sending it. Please note that the e-mail is solely subject to so-called transport encryption. Thus, confidential data should not be sent via this channel.

c. Data processing activities for the purpose of contacting us are based on art. 6 para. 1 p. 1 lit. a GDPR on the basis of your voluntarily given consent, resp. for (pre-)contractual queries (e.g. with regard to future membership, ordering of documents) on the basis of art. 6 para. 1 lit. b GDPR. The data we collect and process in the framework of your contacting us is deleted once your query has been dealt with and, if applicable, after the statutory retention periods have expired.

3. Newsletter

a. After submitting your consent, you may subscribe to our newsletter, which will provide you with our current interesting offers. The products and services advertised are listed in the declaration of consent.

b. The subscription process for our newsletter uses the so-called double opt-in process. This means that after your registration, we will send you an e-mail to the e-mail address you provided in which we ask you to confirm that you would like to receive the newsletter. If you fail to confirm your registration within 72 hours, your information will be blocked and automatically deleted after one month. Furthermore, we will store the IP addresses you used and the points in time at which you registered and confirmed your registration. The purpose of this process is to prove your registration and, if applicable, to enable us to clarify any possible misuse of your personal data.

c. The only mandatory information for receiving the newsletter is your e-mail address. [The provision of further, separately marked data is voluntary and will be used to address you personally.]

d. Following your confirmation, we will save your e-mail address for the purpose of sending you our newsletter. The legal basis for this is art. 6 para. 1 p. 1 lit. a GDPR.

e. You may withdraw your consent to us sending you our newsletter anytime and thus unsubscribe from our newsletter. You may declare your revocation by either clicking the link provided in every newsletter e-mail, by using this form on the website, via e-mail to, or by sending a message to the contact details provided in the legal notice (i.e. "Impressum").

4. Registration for symposia and training courses

If you register for training courses or symposia, the following data will be requested:

Your chosen date resp. event location, your company, your name, position, address, and e-mail address. The entry of a phone number or message is voluntary. Please do not send any confidential data here either.

The data is processed in accordance with art. 6 para. 1 p. 1 lit. b GDPR in the context of the reservation resp. booking of a training or symposium appointment. The data is stored for 10 years in accordance with the statutory retention obligation.

4. Cookies

In several places, our website uses so-called cookies. These are small text files that are stored on your computer and by your browser. Cookies can have various different functions. They enable the user to use the internet more conveniently. By placing cookies, the internet obtains some kind of memory – in this way, the web page remembers that a certain user has visited it already before and makes a new login redundant in the case of an encrypted page. Cookies allow for determining a complex usage and surfing behaviour. They can store information on usage behaviour and transmit it to the user. In this way, the use of cookies enables profiling which must be viewed critically in terms of data protection law.

Cookies are primarily used in the field of online marketing, for example, to serve personalised advertising. The keyword "targeting" summarises those activities that are intended to enable the target group-oriented display of advertising on web pages. A continuation of this advertising strategy is the so-called retargeting, in which a provider resp. advertiser marks the customer when he visits the company's own homepage by means of a tracking cookie and follows him on his excursion through the internet. The company's own advertising can then be regularly displayed as an ad banner on external pages to remind the customer of its own products and services.

We reserve the right to use so-called targeting on our site. You have two options to prevent this:

You can prevent cookies from being saved in your browser. The procedure varies depending on the browser. In this case, your settings apply to every page you visit.

You use the cookie banner resp. cookie consent provided by us when you call up our website, with which you are enabled to either accept cookies, only allow necessary cookies or to select or deselect individual cookies. The cookie banner can be called up again any time via the "Cookie settings" link.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Please refer to any special explanations regarding a cookie in explicit places of use elsewhere in this data protection declaration or from dialogue / banner messages (e.g. cookie notice when Google products are used by banners).

Depending on the type of cookie, the legal basis for the use of cookies is your consent. The basis for this is the EU Cookie Directive (opt-in) and § 15 para. 3 TMG (= Telemediengesetz, i.e. German Teleservices Act) (opt-out) or our legitimate interest in the use of cookies necessary for the operation of the website. The cookies to be selected in the cookie banner / cookie consent require your consent. Without this consent, they will not be used (e.g. range analysis with Matomo or YouTube).

4.1 Cookies applied:

4.2 Google services

We use various services of the Google company on our website. These services communicate with each other within the Google company and accordingly also evaluate data that you have permitted for tracking.

Below you will find all the Google services we use. The provider of all services is Google Ireland Limited ("Google"):

Google Ireland Limited
Gordon House
Barrow Street
Dublin 4

The use of all Google services on this website and the processing of data following consent are carried out on the basis of art. 6 para. 1 lit. a GDPR.

For the processing and storage of data, Google has signed a standard contractual clause (art. 46 para. 2 and 3 GDPR).

You will find more information on this under "Google Controller Data Protection Terms" (information in English). and

More information on the handling of user data can be found in Google's privacy policy (information in English)

4.2.1 YouTube

For integrating and providing videos, we utilize "YouTube" on our website. We use YouTube in extended data protection mode ("YouTube NoCookie"). According to YouTube, this mode ensures that YouTube does not store any information about visitors to this website before they watch the video. The disclosure of data to YouTube partners, however, is not necessarily excluded by the extended data protection mode. Thus, YouTube establishes a connection to the Google DoubleClick network – regardless of whether you watch a video.

As soon as you start a YouTube video on this website, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited. If you are logged in to your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, after starting a video, YouTube may store various cookies on your end device or utilize comparable recognition technologies (e.g. device fingerprinting). In this way, YouTube can obtain information on visitors of this website. This information is used, among others, in order to capture video statistics, improve user-friendliness, and prevent fraud attempts.

Further data processing operations may be triggered after the start of a YouTube video, over which we have no control.

4.2.2 YouTube NoCookie

YouTube NoCookie is the extended privacy mode of YouTube. It is a piece of code through which we embed our YouTube videos on our website. YouTube NoCookie prevents personal data from being shared with third parties (such as advertising services), but not the collection of some user data through cookies created by YouTube. This data is passed on to certain Google servers.

4.2.3 YouTube Images

For the display of various images of our YouTube channel, such as thumbnails or our logo, YouTube uses YouTube Images in the background.

4.2.4 Google Photos

Google Photos is a service for displaying images like e.g. the figurative mark of our logo in connection with other Google services like e.g. YouTube.

4.2.5 Google Fonts

For the uniform display of fonts, this website uses so-called web fonts provided by Google. When you visit a page, your browser will load the required web fonts into your browser cache in order to display texts and fonts correctly. If your browser does not support web fonts or you do not consent, a standard font from your computer will be used.

You can find more information about Google web fonts at and in Google's privacy policy:

4.3 Matomo

With Matomo, we operate a web analytics tool on our server that collects and evaluates data regarding the behaviour of visitors to our website. Based on these findings, we can further improve our website. No data is transferred to third parties.

The information generated by the cookie about the use of the website is stored on our server. The IP address is anonymised before storage.

The information generated by the cookie about the use of this website is not passed on to third parties.

4.4 hCaptcha

In order to ensure that requests are not made by bots but by you as a user, we use a so-called captcha module. For confirmation, you must enter the code here that is displayed and cannot be recognised by machines.

The service provider for hCaptcha is the US company Intuition Machines Inc., 350 Alabama St, San Francisco, CA 94110, USA.

As the legal basis for the transfer, the provider uses the EU standard contractual clauses. It is not certified with the EU-US Data Privacy Framework as of August 2023.

Regarding the storage period, the provider states: Information collected through technical means such as cookies, web page counters, and other analytics tools is discarded as soon as possible but may be retained for a limited period of up to one year after the cookie expires, typically in anonymised and aggregated form, unless we identify potential misuse of our service.

4.5 Matterport

Matterport offers a technology for capturing spaces and objects in 3D, for visualising and sharing them. This is used on our website for displaying the 3D visualisations.

Matterport is a service of Matterport, Inc., 352 E. Java Dr., Sunnyvale, CA 94089, USA. Matterport's representative in Europe in terms of data protection is the European Data Protection Office, Avenue, Huart Hamoir 71, 1030 Brussels, Belgium (

You only need this service if you want to use the visualisations. Matterport collects the following data when you use the service: IP address, device and browser type, visits to previous websites, identifiers associated with the devices.

The transfer to the USA is legitimised via EU standard contractual clauses.


For security reasons and in order to protect the transmission of confidential content such as enquiries that you send to us as the site operator, this site uses SSL encryption. You can recognise an encrypted connection by the fact that the address line of the browser displays "https://" and by the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.


For expedient reasons and for further information, our websites may contain links to other websites. These websites may be operated independently of us. Linked websites may have their own privacy statements or policies, which you should definitely review. If linked websites are not owned or managed by us, we are not responsible for the content of those websites, their use or their privacy practices, even if you reach those websites directly from ours.


Unless otherwise specified in the detailed descriptions of the offers, we process and store your personal data as long as it is required for the fulfilment of our contractual and legal obligations. Your personal data is regularly deleted or blocked when it is no longer required for the fulfilment of contractual or legal obligations, you have exercised your right of deletion, all mutual claims have been fulfilled, and there are no other legal retention obligations or legal justification bases for storage.


This data protection declaration is currently valid and has the status August 2023. Due to the further development of our website or due to changed legal resp. official requirements, it may become necessary to alter this data protection declaration. You can access and print out the current data protection declaration from our website at any time.

5. Google Web Fonts

To ensure the standardised appearance of fonts, this website uses something known as Web Fonts, which are provided by Google. When you open a page, your browser loads the requisite Web Fonts in order to correctly display text and fonts. If your browser does not support Web Fonts, your computer will use a standard font.Further information about Google Web Fonts is available at and in Google’s Privacy Policy:

6. Matomo

This website uses the open-source web analysis service Matomo. Matomo uses something known as cookies. These are text files that are stored on your computer to enable your usage of our website to be analysed. For this purpose, the information generated by the cookie regarding your use of the website is saved onto our servers. Before being saved, your IP address will be rendered anonymous.

The information generated by the cookie regarding your use of the website will not be disclosed to third parties. You can prevent cookies from being stored on your computer by adjusting your browser software accordingly. However, we would like to point out that you will be unable to use all the functions of this website to their full extent in this case.If you do not agree to the storage and use of your data, you can deactivate this here. In this case, an opt-out cookie will be stored in your browser to stop Matomo storing any usage data. If you then delete your cookies, the Matomo opt-out cookie will also be deleted. In this case, you will have to reactivate the opt-out option the next time you visit our page.


V) SSL Encryption

This website uses SSL encryption to ensure security and to protect the transmission of confidential information, e.g. any queries you send to us, as the website operator. Encrypted connections can be identified as the address bar in your browser will switch from “http” to “https” and a lock symbol will appear in your browser bar. If SSL encryption is active, the data that you send will not be able to be read by third parties.


VI) Links to Other Websites

For practical reasons and for the provision of further information, our website may contain links to other websites. These websites may be run independently. Linked websites may have their own privacy policies or privacy notices, which you should always review. If we do not own the linked websites or are not responsible for operating them, we cannot be held responsible for their content, usage or data protection measures, even if you are directly forwarded to these websites from our page.


VII) Data Storage/Deletion

Unless governed otherwise in the detailed descriptions of our products and services, we process and store your personal data insofar as this is necessary for the fulfilment of our contractual and statutory duties. Your personal data is deleted or blocked on a regular basis if it is no longer needed for the execution of contractual or statutory duties, if you have asserted your right to have it erased, if all mutual claims have been met or if no other statutory retention requirements or legitimate legal grounds apply to its storage.


VIII) Validity and Amendment of this Privacy Policy

This Privacy Policy is currently valid as of May 2018. As this website and our products and services are enhanced or as amendments are made to statutory or official requirements, amendments may need to be made to this Privacy Policy. The most recent version of this Privacy Policy is always available on our website and can be printed out at any time.

These companies use our products: